The Computer Guy, Seattle David Anders

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You answered this question on 06/22/11

Questioner: James
Category: Macintosh OS
Private: No
Subject: mac mail anomaly
Question: David.
I run OSX.4.11 on a 1st generation mac mini. Recently installed a new hard drive, and though the PC is now 51/2 yrs old, runs like
it did when brand new.
My mac mail has developed an erratic behavior.

every 3rd time,and sometimes every second time I launch i8t,
the account folders have vanished, (the actual accounts as indexed in the preferences window) and I have to recreate them.

In the past 3 months I have rebuilt the accounts 48 times.
Surely this is schizophrenic ?
Simultaneously, I encountered this problem in OS 8, and ever since,
on each mac I owned, but this current frequency of folder dissolve
has become madness.
Any clues how to treat this ?
There are no discussions of this anomalous nonsense in mac help,
or at Apples website, or anywhere else online.
Feedback is appreciated.

Answer: The first question is
How many emails are in your account(s)?
How large is the physical mail files?
How old are they? Are they useful if five years old?
Do they still have attachments?
Do your sent mails still exist?
Do they have attachments?
Do you empty the trash?
Do you back up the mail files?

Do you export or archive emails?

You can receive a damaged or malformed email, it can cause havoc until removed.
You can receive a damaged attachment that will screw things up until deleted.
Your email client stores the email in a database, the database can be corruptedl.
Fixing the database may work. An Email Client is not designed to store large numbers of email.
It is designed to process current emails.

You can set up 2 (or 4) email clients to get your mail – a redundant backup system.
I use, Entourage, Thunderbird, and Postbox on Mac.
I use Outlook Express, Outlook, Thunderbird, and Postbox on PC.
Redundant backup of my email. I primarily use Thunderbird, and open the others once a week or so to download recent mail to keep up to date.

Macintosh – Email Backup is an easy to use, automated email backup solution. I have not tested this utility extensively. There is a free and pro version $10

See these newsletters I created to send to clients.
Email Basics
How to Break Email

The fact I have a newsletter called “How to Break Email” should indicate something…

David Anders
The Computer Guy, Seattle
Queen Anne, Fremont, Ballard, Magnolia
Local Web Promotion


Written by davidanders

June 22, 2011 at 11:18 am

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